var opid = 0;
var deptid = 0;

function Get_Cookie(name) { 
   var start = document.cookie.indexOf(name+"="); 
   var len = start+name.length+1; 
   if ((!start) && (name != document.cookie.substring(0,name.length))) return null; 
   if (start == -1) return null; 
   var end = document.cookie.indexOf(";",len); 
   if (end == -1) end = document.cookie.length; 
   return unescape(document.cookie.substring(len,end)); 
} 


function Set_Cookie(name,value,expires,path,domain,secure) { 
    var cookieString = name + "=" +escape(value) + 
       ( (expires) ? ";expires=" + expires.toGMTString() : "") + 
       ( (path) ? ";path=" + path : "") + 
       ( (domain) ? ";domain=" + domain : "") + 
       ( (secure) ? ";secure" : ""); 
    document.cookie = cookieString; 
} 


function launch_support_popup()
{
		var request_url = "http://corp.aloweb.com.br/atendimento.php?action=request&operador_id="+opid+"&display_width="+screen.width+"&display_height="+screen.heigth+"&x=41&l=interserv&deptid="+deptid+"&from_screen_name=Visitante&email=usuario@usuario.com.br&question=Visitante vindo do site";
		newwin = window.open( request_url, 'unique', 'top=10,left=10,width=450,height=380') ;
		
		newwin.focus() ;
		DoClose() ;
	
}




function remove_retorno() {
			var request_url = "http://corp.aloweb.com.br/atendimento.php?action=request&operador_id="+opid+"&display_width="+screen.width+"&display_height="+screen.heigth+"&x=41&l=interserv&deptid="+deptid+"&from_screen_name=Visitante&email=usuario@usuario.com.br&question=Visitante vindo do site";
		
		window.open( request_url, 'unique', 'top=10,left=10,width=450,height=380') ;
}

function retorno_imagem() {
	
	var tracker_refresh = 10000 ; // 1000 = 1 second
	var do_tracker_flag = 1 ;
	var start_tracker = dounique() ;
	var time_elapsed ;
	var refer = escape( document.referrer ) ;
	var aloweb_base_url = 'http://corp.aloweb.com.br' ;
	var initiate = chat_opened = 0 ;
	var pullimage = new Image ;
	var date = new Date() ;
	var unique = dounique() ;
	var url = escape( location.toString() ) ;
	var naoMostrar = 0;
	
	var scriptpad = "" ;
	var ns=(document.layers);
	var ie=(document.all);
	var w3=(document.getElementById && !ie);
	
	var ProactiveDiv ;
	var browser_width ;
	var backtrack = 0 ;
	var isclosed = 0 ;
	var repeat = 1 ;
	var timer = 20 ;
	var halt = 0 ;
	
	// write external style here.. it won't work if we put it directly in the DIV
	style = "<style type=\"text/css\">" ;
	style += "<!--" ;
	style += "#ProactiveSupport {visibility:hidden; position:absolute; height:1; width:1; top:0; left:0;}" ;
	style += "-->" ;
	style += "</style>" ;
	document.write( style ) ;
	browser_width = 600 ;

	WriteChatDiv() ;
	do_tracker() ;
	checkinitiate();
	
}

function refresh_retorno(new_data) {
		
		
		dados = new_data.split(",");
		var call = dados[0];
		var tipo_call = dados[1];
		var operadorID = dados[2];
		var deptoID = dados[3];
		
		if (call != 0) {
			if (tipo_call == 1) {
				//alert
				opid = operadorID;
				deptid = deptoID;
				
				launch_support_alert(operadorID, deptoID);
			} 
			if (tipo_call == 2) {
				//popup
				opid = operadorID;
				deptid = deptoID;
				x_remove_call(launch_support_popup);
			} 
			if (tipo_call == 3) {
				//img
				x_remove_call(retorno_imagem);
			}		
		}

	
		setTimeout("_on_load()",1000);	
	
}

function launch_support_alert(operadorID, deptoID) {
			
			opid = operadorID;
			deptid = deptoID;
			
			if (confirm('Você está recebendo um convite para atendimento on line. Você aceita?')) {
				chat_opened = 1 ;
				x_remove_call(remove_retorno);
			} else {
				x_remove_call();
			}

}

function _on_load() {	

	resolution = screen.width+"x"+screen.height;
	x_refresh_log(this.location, resolution, refresh_retorno);	
}
		
		// remote scripting library
		// (c) copyright 2005 modernmethod, inc
		var sajax_debug_mode = false;
		var sajax_request_type = "GET";
		
		function sajax_debug(text) {
			if (sajax_debug_mode)
				alert("RSD: " + text)
		}
 		function sajax_init_object() {
 			sajax_debug("sajax_init_object() called..")
 			
 			var A;
			try {
				A=new ActiveXObject("Msxml2.XMLHTTP");
			} catch (e) {
				try {
					A=new ActiveXObject("Microsoft.XMLHTTP");
				} catch (oc) {
					A=null;
				}
			}
			if(!A && typeof XMLHttpRequest != "undefined")
				A = new XMLHttpRequest();
			if (!A)
				sajax_debug("Could not create connection object.");
			return A;
		}
		function sajax_do_call(func_name, args) {
			var i, x, n;
			var uri;
			var post_data;
			
			uri = "/monitoramento/monitoramento.php";
			if (sajax_request_type == "GET") {
				if (uri.indexOf("?") == -1) 
					uri = uri + "?rs=" + escape(func_name);
				else
					uri = uri + "&rs=" + escape(func_name);
				for (i = 0; i < args.length-1; i++) 
					uri = uri + "&rsargs[]=" + escape(args[i]);
				uri = uri + "&rsrnd=" + new Date().getTime();
				post_data = null;
			} else {
				post_data = "rs=" + escape(func_name);
				for (i = 0; i < args.length-1; i++) 
					post_data = post_data + "&rsargs[]=" + escape(args[i]);
			}
			
			x = sajax_init_object();
			x.open(sajax_request_type, uri, true);
			if (sajax_request_type == "POST") {
				x.setRequestHeader("Method", "POST " + uri + " HTTP/1.1");
				x.setRequestHeader("Content-Type", "application/x-www-form-urlencoded");
			}
			x.onreadystatechange = function() {
				if (x.readyState != 4) 
					return;
				sajax_debug("received " + x.responseText);
				
				var status;
				var data;
				status = x.responseText.charAt(0);
				data = x.responseText.substring(2);
				if (status == "-") 
					alert("Error: " + data);
				else  
					args[args.length-1](data);
			}
			x.send(post_data);
			sajax_debug(func_name + " uri = " + uri + "/post = " + post_data);
			sajax_debug(func_name + " waiting..");
			delete x;
		}
		
				
		// wrapper for refresh_log		
		function x_refresh_log() {
			sajax_do_call("refresh_log",
				x_refresh_log.arguments);
		}
		
				
		// wrapper for remove_call		
		function x_remove_call() {
			sajax_do_call("remove_call",
				x_remove_call.arguments);
		}
		
		
_on_load();